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Store Policy

Here at The Walnut Street, we are committed to providing exceptional customer care and ensuring your satisfaction. This section outlines our dedication to delivering high-quality service and addressing your needs effectively. Please read this policy to understand our approach to customer support.

1. Customer-Focused Approach:

  • We prioritize customer satisfaction and are dedicated to meeting your needs with professionalism and courtesy.

2. Communication:

  • We maintain open and transparent communication channels to address your inquiries, concerns, and feedback promptly.

3. Accessibility:

  • Our customer support team is readily available through multiple contact methods, including phone, email, and live chat during our business hours.

4. Response Time:

  • We strive to acknowledge your inquiries within 1-2 business days, and our goal is to resolve your concerns in a timely and efficient manner.

5. Privacy and Confidentiality:

  • We respect your privacy and maintain the confidentiality of your personal information in accordance with our Privacy Policy.

6. Quality Assurance:

  • We continually assess and improve our customer support processes to ensure they meet the highest standards.

7. Feedback and Improvement:

  • We encourage you to provide feedback about your experience with us. Your input helps us enhance our services and address any shortcomings.

8. Customer Responsibilities:

  • We appreciate respectful and courteous interactions with our customer care team. We kindly request that you provide accurate and relevant information when seeking assistance.

 

Privacy & Safety

At The Walnut Street, we value your privacy and safety. This Privacy and Safety Policy outlines our commitment to safeguarding your personal information and ensuring a secure environment for our services. Please read this policy carefully to understand how we collect, use, protect, and disclose your information.

1. Information Collection:

  • We may collect personal information when you visit our website, use our services, or interact with us, which may include but is not limited to your name, contact information, payment details, and any other information voluntarily provided by you.

2. Information Use:

  • We use your personal information to provide and improve our products and services, communicate with you, process transactions, and fulfill our contractual obligations.

3. Information Sharing:

  • We do not sell, rent, or trade your personal information to third parties without your consent, except as required by law or to provide you with our services.

4. Data Security:

  • We employ industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking:

  • We may use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

6. Third-Party Links:

  • Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

7. Children's Privacy:

  • Our services are not intended for children. We do not knowingly collect personal information from minors.

8. Updates to this Policy:

  • We may update this Privacy and Safety Policy from time to time to reflect changes in our practices. We will notify you of any significant updates.

9. Contact Us:

  • If you have questions or concerns about this policy or your personal information, please do not hesitate to contact us.

By using our website or services, you consent to the practices outlined in this Privacy and Safety Policy. Your continued use of our services after any changes to this policy signifies your acceptance of those changes.

Your privacy and safety are important to us.

Payment Methods
Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

Thank you for visiting The Walnut Street. Our commitment to exceptional customer care is a reflection of our dedication to serving you. If you have any questions or require assistance, please do not hesitate to contact us.

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